Our Reviews

We were in and out in a timely manner even let us bring our dog in the waiting area

Troubleshooting issue and corrrection was completed in a timely manner!

Was good and courteous.

Great friendly service! Found our problem and corrected it immediately.

Service Center updated me while Vehicle was being assessed

Always great service & staff!!!

Everyone I encountered at Charbonneau was courtesy and professional. Kass went above and beyond to help us out, thank you!

Great time! Cold water and good customer service

East to work with.

Really great experience! We ended up just wanting to test drive something to see if we liked it with no plan to buy that day. The salesmen was great and said no problem and let us drive the vehicle and then was very knowledgeable and was able to answer all our questions and shows some other cool features. In the end he didn’t even ask to look at numbers and said if we had any questions to reach out. We went back and ended up buying that day. The staff was all great!! They interacted with our kids and made it all so easy!!!

On top of my vehicle needs and any recalls

Brock went above and beyond. He was very knowledgeable and helpful with diagnosing our check engine light. He worked quickly to find and fix the problem and work with our warranty. It was painless!

Can always be confident on the reliable service and friendly employees

Always friendly and did an excellent job on my truck

Great experience… quick, organized, and efficient!

Showed up with a concern with the vehicle. Brock listened to issues and got the vehicle in quickly. Brock and team found issue fast, parts ordered and installed in great timely manor. Brock communicated on the steps in process nicely. He truely cares about customers. Give him a pay raise! Will be back because of Brock!

Very good service

Service was very friendly and timely. Dealership employees were enjoyable to work with.

Excellent service

Able to get an appointment on same day as called for service. The service work and personnel were polite, friendly and professional.

Great

it was a very pleasant experience

Service was requested, appointment was timely. I was provided transportation back and forth to work. Invoice was less than I was estimating and issue was resolved.

Quick and efficient

Happy with the service they provided, fast and efficient

Very friendly

When I received the recall notice I contacted the dealership. They checked it and said they would order the parts. They contacted me with an appointment date. The parts were put on and they checked to make sure all recalls were taken care of at that time. The people and service were excellent as usual. Charbonneau is a great place to do business and I recommend them to others all the time.

The employees are so friendly and helpful. The service is great! Can't be beat. A+A+A+A+A+A+A+

Appointment time was right on time. Gave details on what was completed. Also cleaned windshield and mirrors

Charbonneau had our Acadia from August 3rd to September 18th and neither they or GM are able to repair the issue we have had with the Acadia since purchasing on January 3rd.

This was my first service appointment with Charbonneau's. The whole experience was great. Scheduling, waiting area, and service personnel was all top notch. I will be back!!

Good Customer Service

Excellent service and speedy closing

Very professional and attentive. Resolved the issue quickly.

Excellent customer service

It was fine

Appointment was within 1 days, service was quick. Very satisfied with customer service.

Everyone is very pleasant and take great care of my vehicle

Good service

I had a molding and window rubber replaced After they looked at the problem and ordered parts. Called and said parts are in and made appointment to get parts put on. When I arrived he said that it would take awhile so he said he would have a driver take me to any where I wanted to go and had breakfast. Call to let him know when I wanted to get picked up and said my truck was ready. Every thing was done and ready to go. All was straight forward and no issues.

Excellent customer service

Buck was very easy to work with and very helpful

Excellent service and personnel

The team here is very friendly and helpful.

Terry and the staff are always great to work with.

Brock is great to deal with

Diagnosis and repairs went well with Service Staff- Disappointed that extended warranty did not cover any of my recent visits totaling over $3,000

Jason and Brock are great behind the counter and so are the Tech's! Very knowledgeable! I'll be coming back!

In and out in 40 minutes

Stopped in on a Saturday found a vehicle I wanted, was able to make a deal and drove home with it the same day.

Very fast response on your needs!

Great service and great staff working the counter

willingness to find the problem and to fix it in a timely manner

Tyler Salesman was great to work with he even drove halfway to meet me

clean and family friendly dealership

Put an unexpected 4k miles on my truck due to a family emergency over the holidays, which caused me to drive through my service schedule. Charbonneau was able to get me in immediately upon my return and even found a way for me to save money on my next two services. They also found a cracked windshield wiper and replaced it under warranty. This attention to detail and exceptional customer care is the reason Charbonneau remains my first choice for all my GMC services.

Great people kept me well informed what was happening

We were in and out in a timely manner even let us bring our dog in the waiting area

My windows were cleaner when I came then when I left, otherwise good job.

Took my truck in cause it had a loud noise in the steering , dropped off truck and they fixed the power steering pump , best service team in Dickinson ND thank you

Just an oil change but it went well and all were pleasant to deal with

Brock and the crew were very friendly and explained everything that needed to be done.

Everyone was very helpful and pleasant

Professional, prompt, courteous.

Called for appointment was scheduled the next day and the repairs were made that morning. Service was excellent being helpful, courteous and friendly.

Jason makes sure the everything is taken care of and the customer needs are met.

Very, very helpful to a couple of seniors with the engine out of they’re 2021 GMC that left them stranded on the side of a busy highway.

Good customer service and not a long wait at all

Kass was very easy to work with and called to see if any questions had come up after I bought the vehicle. He was very knowledgeable.

Thorough and timely

Very polite people

Friendly and good service!

It was great my vehicle was in and out in a timely manner and everything was done properly. There was no fooling around, and it seemed like everyone got along.

very friendly and returned vehicle ahead of schedule

I recently bought a new GMC Acadia a few weeks ago. With only 700 miles on it my check engine light came on while driving to Dickinson. I called Lance right away and he directed me to take it to service department right away. When I arrived Jason Lantz immediately jumped into action. While it took about an hour to get it figured out Jason kept me informed and was very helpful.

Great service!

Very courteous and knowledgeable staff. Updated modern and clean facilities.

Great service thanks everyone

Everyone was wonderful, got me in fast, had the part I needed, and then got me out just as fast. Good friendly service from the service counter to the parts, best service that I have received from any GMC dealer nationwide, and there have been several.

Very knowledgeable and pleasant salesman. No pressure, just good service.

Those folks always do a good job on my vehicles.

Got done at a timely without appointment

Polite and professional. Completed as scheduled.

I appreciated being updated and told the cost. The repairs were done so quickly!

Great service

fine

Great service!

Good no complaints

Very helpful

Friendly and knowledgeable

Friendly and helpful staff and great place to do business!

They did what was expected.

The team is always professional and kind, and they took care of this problem so quickly. Always grateful for everyone.

Explained what needs to be replaced and what can go for next visit Gave price quote - knew what to expect No surprises Well pleased

Counter people very friendly and helpful. Vechile was in at time of appointment.

Quick and friendly. It was nice not to wait for weeks for an appointment.

The work was started and completed on time as promised.

Oil change done quickly. Very friendly service!

Very friendly and thorough. The only team I trust with new GMC Denali truck.

I always get excellent service would recommend this Dealer to everybody

Just an oil change & tire rotation. All went fine. Expensive

Awesome

Great service and fast repairs.

Excellent experience friendly and polite employees Called for an appointment was scheduled the same day.

The dealership was courteous and professional as always. They did an oil change, tire rotation and replaced my engine air filter and cabin filter in a timely manner. Excellent people and dealership.

Sales and finance team were more than accommodating and amazing to deal with. We are ready you all our business at Charbonneau and will continue to do so.

please tell the service attendant to not change any settings : seat adjustment, light setting etc

Took too long. Does not know prices on the website, even though I booked through one of specials. Prices are really high.