Our Reviews

Excellent service and speedy closing

I appreciated being updated and told the cost. The repairs were done so quickly!

it was a very pleasant experience

Those folks always do a good job on my vehicles.

Quick and efficient

Service was requested, appointment was timely. I was provided transportation back and forth to work. Invoice was less than I was estimating and issue was resolved.

Excellent service and personnel

The team here is very friendly and helpful.

fine

Just an oil change & tire rotation. All went fine. Expensive

Showed up with a concern with the vehicle. Brock listened to issues and got the vehicle in quickly. Brock and team found issue fast, parts ordered and installed in great timely manor. Brock communicated on the steps in process nicely. He truely cares about customers. Give him a pay raise! Will be back because of Brock!

Very good service

Very knowledgeable and pleasant salesman. No pressure, just good service.

Great service

Great service and fast repairs.

clean and family friendly dealership

Great

Tyler Salesman was great to work with he even drove halfway to meet me

Excellent experience friendly and polite employees Called for an appointment was scheduled the same day.

willingness to find the problem and to fix it in a timely manner

Terry and the staff are always great to work with.

Jason makes sure the everything is taken care of and the customer needs are met.

Got done at a timely without appointment

Friendly and good service!

We were in and out in a timely manner even let us bring our dog in the waiting area

My wife and I came from out of town to get our new vehicle. We were greeted immediately and put in touch with our salesman. Everything ran smoothly, from financing to having a tutorial on how everything worked on the new purchase. My wife and I both agree strongly that if you like being treated right, stop by Charbonneau Car Dealership in Dickenson ND.

Brock was great working on my pickup and dealing with warranty. Was disappointed in my gmc sierra but will be back to Charbaneau’s for work on vehicles and to look at new vehicles when the time comes.

Professional, prompt, courteous.

Friendly and knowledgeable

My windows were cleaner when I came then when I left, otherwise good job.

It was good

Quick and done before expected

We can always depend on the Charbonneau staff whenever we need help. They go over the limit to help their customers. We have been Charbonneau customers for over 55 years. A+A+A+A+A+A+

Very nice and friendly people to deal with

Put an unexpected 4k miles on my truck due to a family emergency over the holidays, which caused me to drive through my service schedule. Charbonneau was able to get me in immediately upon my return and even found a way for me to save money on my next two services. They also found a cracked windshield wiper and replaced it under warranty. This attention to detail and exceptional customer care is the reason Charbonneau remains my first choice for all my GMC services.

Very, very helpful to a couple of seniors with the engine out of they’re 2021 GMC that left them stranded on the side of a busy highway.

It was great my vehicle was in and out in a timely manner and everything was done properly. There was no fooling around, and it seemed like everyone got along.

Diagnosis and repairs went well with Service Staff- Disappointed that extended warranty did not cover any of my recent visits totaling over $3,000

Jason and Brock are great behind the counter and so are the Tech's! Very knowledgeable! I'll be coming back!

Explained what needs to be replaced and what can go for next visit Gave price quote - knew what to expect No surprises Well pleased

Counter people very friendly and helpful. Vechile was in at time of appointment.

With dealing with the service team, they were very professional and polite. I had all four tires replaced but now when I turn the wheel of my vehicle I am now hearing and feeling a rubbing noise/vibration in my vehicle. I will call them back to see what they can do for me with this issue.

All went smoothly, professional, timely and friendly.

Was able to get vehicle in on appointment time and was completed properly

very straight forward and addressed all needed service

Very professional and attentive. Resolved the issue quickly.

Great service!

very friendly and returned vehicle ahead of schedule

Very helpful

Excellent customer service

Great service thanks everyone

It was flawless great people thanks to everyone

I was treated good by the shop. But the big problem is GM, this is the 3rd time I have had my 21 Enclave in for same problem!! GM says replace brake module again not finding out was causing it, this time it lasted ONE day. My biggest concern is the BRAKES are going to fail and it’s going to cause a SERIOUS ACCIDENT!!!!!!!!!!

Excellent

Just as Alway's a Nice Job.

Very good service

Took too long. Does not know prices on the website, even though I booked through one of specials. Prices are really high.

please tell the service attendant to not change any settings : seat adjustment, light setting etc

Friendly service staff.

I recently purchased a 2026 GMC, and I can honestly say that everyone—absolutely everyone—went out of their way to make the process smooth and enjoyable. From Jayme, the General Manager, all the way down to Lance in Finance, I was kept informed every step of the way. Their communication was exceptional, and they made sure I always knew the status of my truck and what to expect next. What makes this experience even more impressive is that I live 2½ hours away. Nearly everything was handled over the phone, yet the entire process was seamless and professional from start to finish. The team treated me with respect, answered all my questions, and made me feel like a valued customer throughout the purchase. The truck was nicknamed "Black Beauty" for a reason—it's absolutely stunning. The funny thing is, I'm not usually a fan of black vehicles, but this truck completely changed my mind. Every time I look at it, I'm reminded why I made the purchase. Their level of customer service, attention to detail, and professionalism was second to none. I would highly recommend them to anyone looking to purchase a vehicle. Thank you to the entire team for making this such a great experience! Highly recommended!

Very good experience for my first visit for service on my vehicle. Got a friendly greeting at the reception desk upon coming in. Clean and neat waiting area. Very courteous staff waited on me.

Service has improved greatly

Brock is great to deal with

We were in and out in a timely manner even let us bring our dog in the waiting area

In and out in 40 minutes

Sales and finance team were more than accommodating and amazing to deal with. We are ready you all our business at Charbonneau and will continue to do so.

Very courteous and knowledgeable staff. Updated modern and clean facilities.

They did what was expected.

The service technicians picked up my car from my work place as delivered it after they were finished. I appreciate such excellent care.

I scheduled a service on my pickup. Ask for wipers to be replaced also. Everything was completed and it was ready to go when I went to pick it up. Thanks Al for doing the service and to the dealership for the great service they provide.

Great job

Salesman was great to work with and was very informative of the vehicle that I purchased. Excellent establishment.

Always friendly and do a good job at this dealership.

The salesman was helpful during the whole buying process as well as the associate on the finance side of things. Was all around a good purchasing experience.

Said it would cost another $1200 to fix, told them to put it together so I could trade the pos off and now the check engine light is not on.🤔

We had a excellent experience with We had an excellent experience with Adrian at Charbonneaus, he answered all our questions and went out on a test drive, and if we have any questions we can call him any time. Great to work with!

We were very pleased with the service.

Excellent

The dealership was courteous and professional as always. They did an oil change, tire rotation and replaced my engine air filter and cabin filter in a timely manner. Excellent people and dealership.

Great people kept me well informed what was happening

Friendly and helpful staff and great place to do business!

Speedy and willing to meet your needs! Excellent service!

Quick efficient oil change. Friendly staff.

Real people, real service. Brock in service adds the attention to detail that customers deserve. Charbonneau GMC is my first choice for servicing my trucks in western ND.

As usual very courteous service people, giving explanations on issues and getting you on your way.

brought in truck with low power reading . They got the truck in same afternoon and had me up and running before the close of the next day. Great job everyone

Timely friendly service......

Very fast and thorough service.

Great service!

Communication was excellent and work was done quickly!

They were very helpful and honest

Excellent as always, thank you

on time and friendly.

Had an appointment to get the tire monitor system checked on my Yukon. They took care of us immediately. Replaced sensor and was in and out in 40 minutes. Everyone was friendly and helpful.

Great service in and out and vacuumed my truck and cleaned windshield and mirrors excellent service. 1 thing is though they forgot to top off my DEF on my Chevy ZR2

Everyone was very helpful and pleasant

Buck was very easy to work with and very helpful

Awesome

Called for appointment was scheduled the next day and the repairs were made that morning. Service was excellent being helpful, courteous and friendly.

Kass was very easy to work with and called to see if any questions had come up after I bought the vehicle. He was very knowledgeable.

Thorough and timely

Stopped in on a Saturday found a vehicle I wanted, was able to make a deal and drove home with it the same day.

The team is always professional and kind, and they took care of this problem so quickly. Always grateful for everyone.

it was great

Great customer service at the desk and quality interactions with mechanics

Professional staff. Made the process an easy experience.

awesome customer service tanks Al

Did a great job getting us in fixed and on the road on out hunting trip with horses

Very polite people

Good customer service and not a long wait at all

Good no complaints

I recently bought a new GMC Acadia a few weeks ago. With only 700 miles on it my check engine light came on while driving to Dickinson. I called Lance right away and he directed me to take it to service department right away. When I arrived Jason Lantz immediately jumped into action. While it took about an hour to get it figured out Jason kept me informed and was very helpful.

Polite and professional. Completed as scheduled.

Great service!

Took my truck in cause it had a loud noise in the steering , dropped off truck and they fixed the power steering pump , best service team in Dickinson ND thank you

Kass - was responsive and paid attention to the details I had for idess

Great and easy to work with

They always do an excellent job, pretty quick service and keep my vehicle clean.

They always do a Good Job