Our Reviews

We were in and out in a timely manner even let us bring our dog in the waiting area

Oil change done quickly. Very friendly service!

Just an oil change but it went well and all were pleasant to deal with

Brock and the crew were very friendly and explained everything that needed to be done.

Always friendly and did an excellent job on my truck

Just an oil change & tire rotation. All went fine. Expensive

willingness to find the problem and to fix it in a timely manner

Excellent service and speedy closing

it was a very pleasant experience

The work was started and completed on time as promised.

I had a molding and window rubber replaced After they looked at the problem and ordered parts. Called and said parts are in and made appointment to get parts put on. When I arrived he said that it would take awhile so he said he would have a driver take me to any where I wanted to go and had breakfast. Call to let him know when I wanted to get picked up and said my truck was ready. Every thing was done and ready to go. All was straight forward and no issues.

Very friendly and thorough. The only team I trust with new GMC Denali truck.

Everyone was very helpful and pleasant

Awesome

clean and family friendly dealership

Everyone was wonderful, got me in fast, had the part I needed, and then got me out just as fast. Good friendly service from the service counter to the parts, best service that I have received from any GMC dealer nationwide, and there have been several.

Buck was very easy to work with and very helpful

Tyler Salesman was great to work with he even drove halfway to meet me

Very polite people

Got done at a timely without appointment

Appointment time was right on time. Gave details on what was completed. Also cleaned windshield and mirrors

Great

Very knowledgeable and pleasant salesman. No pressure, just good service.

I appreciated being updated and told the cost. The repairs were done so quickly!

Service was requested, appointment was timely. I was provided transportation back and forth to work. Invoice was less than I was estimating and issue was resolved.

Excellent service and personnel

Great service

Great service and fast repairs.

The dealership was courteous and professional as always. They did an oil change, tire rotation and replaced my engine air filter and cabin filter in a timely manner. Excellent people and dealership.

It was great my vehicle was in and out in a timely manner and everything was done properly. There was no fooling around, and it seemed like everyone got along.

very friendly and returned vehicle ahead of schedule

Excellent customer service

Very, very helpful to a couple of seniors with the engine out of they’re 2021 GMC that left them stranded on the side of a busy highway.

Very helpful

Excellent customer service

This was my first service appointment with Charbonneau's. The whole experience was great. Scheduling, waiting area, and service personnel was all top notch. I will be back!!

Good Customer Service

Showed up with a concern with the vehicle. Brock listened to issues and got the vehicle in quickly. Brock and team found issue fast, parts ordered and installed in great timely manor. Brock communicated on the steps in process nicely. He truely cares about customers. Give him a pay raise! Will be back because of Brock!

Very good service

Terry and the staff are always great to work with.

Excellent experience friendly and polite employees Called for an appointment was scheduled the same day.

Friendly and good service!

Sales and finance team were more than accommodating and amazing to deal with. We are ready you all our business at Charbonneau and will continue to do so.

When I received the recall notice I contacted the dealership. They checked it and said they would order the parts. They contacted me with an appointment date. The parts were put on and they checked to make sure all recalls were taken care of at that time. The people and service were excellent as usual. Charbonneau is a great place to do business and I recommend them to others all the time.

The employees are so friendly and helpful. The service is great! Can't be beat. A+A+A+A+A+A+A+

Charbonneau had our Acadia from August 3rd to September 18th and neither they or GM are able to repair the issue we have had with the Acadia since purchasing on January 3rd.

Great experience… quick, organized, and efficient!

Those folks always do a good job on my vehicles.

Put an unexpected 4k miles on my truck due to a family emergency over the holidays, which caused me to drive through my service schedule. Charbonneau was able to get me in immediately upon my return and even found a way for me to save money on my next two services. They also found a cracked windshield wiper and replaced it under warranty. This attention to detail and exceptional customer care is the reason Charbonneau remains my first choice for all my GMC services.

Good no complaints

Diagnosis and repairs went well with Service Staff- Disappointed that extended warranty did not cover any of my recent visits totaling over $3,000

Jason and Brock are great behind the counter and so are the Tech's! Very knowledgeable! I'll be coming back!

Took my truck in cause it had a loud noise in the steering , dropped off truck and they fixed the power steering pump , best service team in Dickinson ND thank you

Great service and great staff working the counter

I always get excellent service would recommend this Dealer to everybody

Professional, prompt, courteous.

Quick and efficient

fine

Great people kept me well informed what was happening

My wife and I came from out of town to get our new vehicle. We were greeted immediately and put in touch with our salesman. Everything ran smoothly, from financing to having a tutorial on how everything worked on the new purchase. My wife and I both agree strongly that if you like being treated right, stop by Charbonneau Car Dealership in Dickenson ND.

Stopped in on a Saturday found a vehicle I wanted, was able to make a deal and drove home with it the same day.

Brock was great working on my pickup and dealing with warranty. Was disappointed in my gmc sierra but will be back to Charbaneau’s for work on vehicles and to look at new vehicles when the time comes.

All went smoothly, professional, timely and friendly.

Was able to get vehicle in on appointment time and was completed properly

very straight forward and addressed all needed service

brought in truck with low power reading . They got the truck in same afternoon and had me up and running before the close of the next day. Great job everyone

Jason makes sure the everything is taken care of and the customer needs are met.

Very professional and attentive. Resolved the issue quickly.

I recently bought a new GMC Acadia a few weeks ago. With only 700 miles on it my check engine light came on while driving to Dickinson. I called Lance right away and he directed me to take it to service department right away. When I arrived Jason Lantz immediately jumped into action. While it took about an hour to get it figured out Jason kept me informed and was very helpful.

Kass was very easy to work with and called to see if any questions had come up after I bought the vehicle. He was very knowledgeable.

Thorough and timely

Great service!

They did what was expected.

Communication was excellent and work was done quickly!

We had a excellent experience with We had an excellent experience with Adrian at Charbonneaus, he answered all our questions and went out on a test drive, and if we have any questions we can call him any time. Great to work with!

Good customer service and not a long wait at all

Polite and professional. Completed as scheduled.

We were in and out in a timely manner even let us bring our dog in the waiting area

In and out in 40 minutes

Explained what needs to be replaced and what can go for next visit Gave price quote - knew what to expect No surprises Well pleased

Counter people very friendly and helpful. Vechile was in at time of appointment.

it was great

Very nice and friendly people to deal with

I scheduled a service on my pickup. Ask for wipers to be replaced also. Everything was completed and it was ready to go when I went to pick it up. Thanks Al for doing the service and to the dealership for the great service they provide.

Professional staff. Made the process an easy experience.

They always do an excellent job, pretty quick service and keep my vehicle clean.

Salesman was great to work with and was very informative of the vehicle that I purchased. Excellent establishment.

Excellent as always, thank you

Friendly and knowledgeable

The team is always professional and kind, and they took care of this problem so quickly. Always grateful for everyone.

Kass - was responsive and paid attention to the details I had for idess

Timely friendly service......

Very fast and thorough service.

Great service!

awesome customer service tanks Al

The team here is very friendly and helpful.

Called for appointment was scheduled the next day and the repairs were made that morning. Service was excellent being helpful, courteous and friendly.

Great service!

Brock is great to deal with

My windows were cleaner when I came then when I left, otherwise good job.

Friendly and helpful staff and great place to do business!

Great service thanks everyone

Took too long. Does not know prices on the website, even though I booked through one of specials. Prices are really high.

Friendly service staff.

As usual very courteous service people, giving explanations on issues and getting you on your way.

Said it would cost another $1200 to fix, told them to put it together so I could trade the pos off and now the check engine light is not on.🤔

They always do a Good Job

Very courteous and knowledgeable staff. Updated modern and clean facilities.

Quick efficient oil change. Friendly staff.

please tell the service attendant to not change any settings : seat adjustment, light setting etc

Real people, real service. Brock in service adds the attention to detail that customers deserve. Charbonneau GMC is my first choice for servicing my trucks in western ND.

The service technicians picked up my car from my work place as delivered it after they were finished. I appreciate such excellent care.

Great and easy to work with

They were very helpful and honest

Great job

Speedy and willing to meet your needs! Excellent service!

With dealing with the service team, they were very professional and polite. I had all four tires replaced but now when I turn the wheel of my vehicle I am now hearing and feeling a rubbing noise/vibration in my vehicle. I will call them back to see what they can do for me with this issue.

I recently purchased a 2026 GMC, and I can honestly say that everyone—absolutely everyone—went out of their way to make the process smooth and enjoyable. From Jayme, the General Manager, all the way down to Lance in Finance, I was kept informed every step of the way. Their communication was exceptional, and they made sure I always knew the status of my truck and what to expect next. What makes this experience even more impressive is that I live 2½ hours away. Nearly everything was handled over the phone, yet the entire process was seamless and professional from start to finish. The team treated me with respect, answered all my questions, and made me feel like a valued customer throughout the purchase. The truck was nicknamed "Black Beauty" for a reason—it's absolutely stunning. The funny thing is, I'm not usually a fan of black vehicles, but this truck completely changed my mind. Every time I look at it, I'm reminded why I made the purchase. Their level of customer service, attention to detail, and professionalism was second to none. I would highly recommend them to anyone looking to purchase a vehicle. Thank you to the entire team for making this such a great experience! Highly recommended!

Great customer service at the desk and quality interactions with mechanics

on time and friendly.

Had an appointment to get the tire monitor system checked on my Yukon. They took care of us immediately. Replaced sensor and was in and out in 40 minutes. Everyone was friendly and helpful.

It was good

Quick and done before expected

We can always depend on the Charbonneau staff whenever we need help. They go over the limit to help their customers. We have been Charbonneau customers for over 55 years. A+A+A+A+A+A+

It was flawless great people thanks to everyone

I was treated good by the shop. But the big problem is GM, this is the 3rd time I have had my 21 Enclave in for same problem!! GM says replace brake module again not finding out was causing it, this time it lasted ONE day. My biggest concern is the BRAKES are going to fail and it’s going to cause a SERIOUS ACCIDENT!!!!!!!!!!